We're Hiring!
Please see currently open positions below. Send us your CV and cover letter to: work@organicburst.com 🎉 Let's make some magic together!
Looking for a job that comes with more than just a paycheque? Where your work will help directly transform the wellbeing of thousands of people across 144 countries? You're in the right place!
What We Do
At Organic Burst we're passionate about transforming the wellbeing of people all across the globe through healthy eating and living.
We discover and source only the highest quality and most powerful superfoods directly from small-scale producers - benefiting hundreds of families in their communities and helping to preserve our blue planet.
We spread ancient wisdom of the healing power of natural foods as well as the latest word of science on healthy living to our worldwide audience across 144 countries!
Customer Communications Coordinator
We’re looking for a natural communicator for our Customer Service Coordinator role – to be a part of our customer experience team – in Singapore 🙌.
Key Skills:
- Superb communication skills.
- Fluency in written and spoken English.
- Understanding of cultural differences and ability to communicate to a high standard with customers from all over the world.
- Able to elaborate complex situations in a simple manner.
- Thoroughness, meticulousness and attention to detail are second nature.
- Excellent at working under pressure and meeting tight deadlines (as responsibilities include resolving customer queries to the very high standard in an efficient manner).
- Always a positive attitude.
- Passionate about health and wellbeing.
- Ability to work proactively and as part of an international team.
- Already an active user of social media.
- Takes joy in time management with the ability to plan, organize and prioritize tasks.
Bonus Skills
- Knowledge of CRM platforms.
Job Description
- Finding effective solutions for our customers for any issues they are experiencing.
- Interacting with our global audience on all our online channels and on social media.
- Becoming a product expert to be able to make effective recommendations.
- Regularly identifying issues, patterns and trends in customer comments/inquiries and effectively reporting information to Managers.
Experience & Education
- Bachelor's degree.
- At least 1 year experience in a professional office environment.
Other Requirements
- Work-from-office role.
- Only Singapore nationals or PRs.
Working Hours
Mon-Fri 9am–6pm.
Location
Our office in CBD
Send your CV and cover letter to work@organicburst.com
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